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Terms of Service

Last Updated: Friday, September 15th, 2023

Welcome to Dr. Harvey’s web site (the “Web Site”). By using the Web Site YOU AGREE TO BE BOUND BY ITS Terms of Use, Privacy Policy and all disclaimers and terms and conditions that appear elsewhere on the Web Site. Dr. Harvey’s reserves the right to make changes to the Web Site and its Terms of Use and Privacy Policy at any time. Each time you use the Web Site, you should visit and review the then current Terms of Use and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the Web Site, its content or Terms of Use and Privacy Policy, you agree that your sole and exclusive remedy is to discontinue using the Web Site. Tampering with the Web Site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.

Disclaimers and limitation of liability

By using the Web Site, you expressly agree that use of the Web Site is at your sole risk. The Web Site is provided on an “AS IS” and “as available” basis. Neither Dr. Harvey’s nor its affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, “Associates”) warrant that use of the Web Site will be uninterrupted or error-free. Neither Dr. Harvey’s nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Web Site or the products or services offered for sale on the Web Site. Further, Dr. Harvey’s makes no representation that content provided on the Web Site is applicable to, or appropriate for use in, locations outside of the United States. Dr. Harvey’s and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Dr. Harvey’s or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.

Under no circumstances shall Dr. Harvey’s or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Web Site, including but not limited to reliance by you on any information obtained from the Web Site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Dr. Harvey’s has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Web Site. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Intended for users over 13

The Web Site is intended for use by individuals 13 years of age or older. The Web Site is not directed for use by children under the age of 13. Users under the age of 13 should get the assistance of a parent or guardian to use this site.

Errors on our site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Dr. Harvey’s reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Dr. Harvey’s will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Dr. Harvey’s Return Policy.

Pricing Policy

Online prices, selection and offers are subject to change without notice.

Sales Tax Policy

Dr. Harvey’s collects and remits sales tax as required by U.S. law, for transactions on the Web Site.

Paying for your order

You may pay for your orders with a major credit card issued in the United States of America. Currently, we accept Visa®, MasterCard® and American Express®. Credit and debit card are charged immediately upon entry of an order (at which time you will be charged for the goods ordered along with any appropriate taxes or shipping charges). If you ordered a special delivery item, you will be charged once a delivery time is confirmed.

Validating your order

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order. Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Web Site reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Promo Code Usage

Promo codes cannot be used in combination with other discounts, coupons, promotions, shipping specials or other promo codes. Promo codes are not valid on past orders or recurring orders. Only one (1) promo code may be redeemed per user, per order. You have to add your promo code at checkout prior to submitting your order. Unless there is a malfunction of the site, this responsibility is all yours. Promo codes are redeemable on specified merchandise only. Promo codes may require a minimum dollar value purchase. Code expires on the specified expiration date. No rain checks will be granted. Promo Codes can only be redeemed online at drharveys.com.

Best By Date Policy

We guarantee that all products sold on our website have a minimum remaining shelf life of 60 days before they reach their best by date.

Return Policy

All sales made through the Web Site are subject to Dr. Harvey’s return policy. For a complete explanation of our return policies, please see our Return Policy.

Order Limitations

We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the email address you gave us when you placed the order.

Order Limitations/Limited Quantities

Dr. Harvey’s may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. Dr. Harvey’s also reserves the right to reject any order you place with us. These restrictions may include orders placed by or under the same online shopping account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. Dr. Harvey’s reserves the right to limit or prohibit sales to dealers.


All orders placed on this site are subject to product availability and will be shipped according to Dr. Harvey’s shipping policies. In the rare event that your order never arrives, notification of lost items must be received within 60 days from receipt of the shipping confirmation e-mail.

SMS (Short Message Service) Consent and Terms

By providing your mobile phone number to Dr. Harvey’s, you expressly consent to receive non-commercial text messages from us, which may be sent through an automatic telephone dialing system. These messages may include updates, informational alerts, promotions, offers, and other notifications related to Dr. Harvey’s products and services.

Frequency: Message frequency varies based on your interactions with us and the preferences you set.

Opt-Out: You may revoke your consent to receive text messages at any time. To stop receiving our text messages, reply “STOP” to any message from us. You’ll receive a final confirmation message to confirm that you will no longer receive text messages from Dr. Harvey’s unless you opt-in again.

Help Information: For more information or for assistance, reply “HELP” to any message from us or contact our customer service at [customer service contact details].

Charges: Message and data rates may apply when sending and receiving text messages. Contact your mobile service provider for details on your plan’s text messaging rates.

Supported Carriers: Supported carriers may change from time to time, but currently include all major US mobile service providers and many regional carriers. Dr. Harvey’s is not responsible for any delays upon sending or receiving text messages.

Data: By subscribing to Dr. Harvey’s text messages, you also agree to our Privacy Policy, and you understand that the information you provide will be used as described therein.

Limitations: Dr. Harvey’s is not responsible for incomplete, lost, late, or misdirected messages, including (but not limited to) undelivered messages resulting from any form of filtering by your mobile carrier or service provider.

Modification: We reserve the right to modify or terminate our SMS services, in whole or in part, at any time without notice. The information, content, and services published on this SMS service may contain inaccuracies or typographical errors.

Autoship Program Terms

By opting into Dr. Harvey’s Autoship Program, you agree to the following terms:

1. Authorization: By enrolling in the Autoship Program, you expressly authorize Dr. Harvey’s to automatically charge the credit card or payment method you provide for recurring orders. These charges will occur based on the frequency you select during the setup of your Autoship.

2. Notifications:

  • Preprocess Notification: Before processing each Autoship order, you will receive a notification detailing the items in your order and the total charge. This is your opportunity to make any necessary changes to your upcoming shipment.
  • Price Change Notification: If there have been any price changes to the products in your Autoship order since your last shipment, this will be clearly indicated in the preprocess notification. You always have the option to cancel or modify the order if you do not agree with the updated prices.

3. Price Fluctuations: While you may set up your Autoship order at a specific price, please note that our product prices are subject to change over time. By continuing with the Autoship Program, you acknowledge and agree to any price changes. If you do not cancel or adjust your Autoship order after being notified of price changes, the order will be processed at the updated price.

4. Modifications: You can pause, modify, or cancel your Autoship order at any time. There are no penalties for adjustments or cancellations. Any modifications, pauses, or cancellations should be made before the preprocess notification, to ensure that they take effect for the upcoming shipment.

5. Autoship Discount: As an appreciation for your loyalty, all Autoship orders come with a 10% discount. However, this discount rate is subject to change at Dr. Harvey’s discretion. We will notify you of any changes to this discount in advance, allowing you the choice to continue with, adjust, or cancel your Autoship order accordingly.

6. Termination: Dr. Harvey’s reserves the right to terminate or modify the Autoship program at any time, with or without notice. Any changes will not affect orders that have already been processed.