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Shipping Policy

At Dr. Harvey’s, we understand the importance of timely delivery for your pet’s food. We are committed to providing fast and reliable shipping services to ensure your pet’s food arrives promptly.


Our Shipping Speed

We ship orders Monday through Saturday. Most customer orders are delivered within 1-3 days to ensure your pet doesn’t have to wait.


Free Shipping

We are pleased to offer free shipping on all orders over $59*.

* Our free shipping offer only applies to the contiguous United States. We kindly advise our customers in Hawaii and Alaska to find a local store or an online retailer that has affordable shipping options.


Shipping Cut-off Times

Monday to Friday: Orders placed before 3pm EST are shipped the same day.
Saturday: Orders placed before 2pm EST are shipped the same day.

Orders placed after the shipping cut-off times may still be processed and shipped the same day.

Track Your Order

We send out an email with tracking information as soon as an order ships.

Need Help?

Still have more questions or need help with something? Our friendly, knowledgeable customer service team is happy to help.

Email Us At:
[email protected]

Call Us At:
866 DOC H 123 (866.362.4123)

Frequently Asked Questions

How soon will my order ship after I place an order?

We ship really fast! Monday through Friday, orders placed before 3pm EST are shipped the same day. On Saturday, orders placed before 2pm EST are shipped the same day.

Can I choose a specific shipping method?

Yes, if you’d like to choose a specific shipping method you can do this at checkout.

Where do you ship from?

Most orders ship from our New Jersey headquarters, but some orders will ship from Amazon fulfillment centers if we think it will reach you quicker!

How long will it take to receive my order?

Over 80% of our customer’s orders are delivered within 1-3 days!

Do you offer free shipping?

We are pleased to offer free shipping on all orders over $59!

Please note that our free shipping offer only applies to the contiguous United States. We kindly advise our customers in Hawaii and Alaska to find a local store or an online retailer that has affordable shipping options.

What carriers do you use for shipping?

We use UPS, the United States Post Office, and Amazon Logistics.

If you choose ‘standard shipping’ we try to use the method that will get our products there the fastest!

Can I change my shipping address after placing an order?

If you need to change your shipping address, please contact our customer service team as soon as possible. We will do our best to update your information before the order is shipped.