Customer Service

Working to Build A Strong Partnership

We Are a Family Business

We get lots of “compliments” on our customer service. Our customers often comment on the speed with which we respond to
email, how quickly we get our orders to them, how we return phone messages and how we answer our own phones!
Of course the feedback we get most often is “Dr. Harvey actually spoke to me on the phone!”

Treat Others the Way You Want to Be Treated

We were well brought up. Our mothers told us treat others the way that you wanted to be treated and we took it to heart.
Our mission is to educate and to help the animals. We know when you contact us, ask us a question or order a product that you want a quick response.

You’re Part of The Family

We want you to be part of our Dr. Harvey’s family and we will always strive to treat you like family.
That’s how much we care and that’s the way it should be.

There Really Is a Dr. Harvey

And yes, you can call him and speak to him! He is available to speak to you or to your customers about the nutritional needs of companion animals.
For us, it’s not customer service, it’s family service. And you are always welcome!

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