My mother used to say, “If I had a nickel for every time someone said that, I would be rich”. I feel that way about many things that I hear from guardians, but one particular issue comes up so frequently, that if my mother’s saying was true, I would indeed be rich! That issue is the picky eater. Guardians worry terribly as they try one dog food after another and they watch as their pup “turns their nose up” to everything.

My solution is always the same. I tell the frantic guardian that they have a highly intelligent companion dog that knows dog food is not for him or her. They are usually very skeptical when I suggest trying real, fresh food.

“My dog won’t eat anything."

“I’ve tried everything!”

So I recommend trying fresh, real food with Canine Health or Veg-to-Bowl and oh the joy when they call or write to tell me that their dog loves the food! “It’s a miracle” they say. Once again I remind them how intelligent their pup is and that their instinct leads them to the foods that they need and are healthy for them. The dogs aren’t picky they’re smart!

Megan Says It Best

We recently received this email from Lucy’s mom Megan. Her email was wonderful to read and because we know that there are so many guardians who are frustrated by their “picky eater” we decided to share her words with you. This is the email that we received from Megan detailing her journey with Lucy’s eating problems:

“Dear Dr. Harvey,

I have a 5-year-old Shih Tzu, Lucy, who has always been a picky eater. Not only that, she’s had stomach issues all her life – everything I’ve fed her has given her vomiting fits and diarrhea. I found a bland kibble that she seemed to like, but never really ate all of it and would occasionally vomit, though the diarrhea subsided. She slept a lot, and it was obvious when she wasn’t feeling well.

A Chance Meeting

I was out on a walk when I met a woman named Barbara with a dog who was lively, sweet, and happy. We got to talking about our dogs, and I complimented how happy her dog seemed to be. She told me it’s the food, that most dog foods are chock-full of chemicals and preservatives, and these things can negatively impact the behavior of a dog. She recommended your food, saying that it’s the best thing she’s ever done for her dog. I went home and looked up your website. There’s an expression, “if it’s too good to be true, then it probably is”. After all, Lucy wasn’t THAT bad… she wasn’t vomiting very frequently, didn’t have diarrhea and she ate her kibble regularly. Maybe I met a crazy woman, maybe she was wrong. After stalking the website, watching the videos, reading the testimonials and ingredients in your food, I caved and bought a small bag of Veg-to-Bowl, just in case Lucy didn’t like it.

I brought home the bag and mixed a little of her kibble into the food, fearing that she would throw up and/or have diarrhea from the food switch (that is typical when I used to switch her food on her). I added the protein (some raw beef) and oil as well. My picky Lucy, who hated just about everything I fed her, literally ate AROUND the kibble to get to the Dr. Harvey’s mix. She’d take a bite and spit up the kibble, savoring the rest. I watched her in anticipation of the vomiting and diarrhea that was sure to follow – but she never did have a bad reaction to the food. I immediately stopped mixing in the kibble in on day 2. Again, she devoured it without any negative reaction. By day 3, her coat felt softer, her breath smelled better, and she was acting more like a puppy. She’s not lethargic. She’s happy. She does a tap dance when she sees me take out the bag. My fiancé, probably more doubtful than me, is amazed at the change in her health and behavior.

I Was as Skeptical as it Gets…

I was as skeptical as it gets about making the switch to your food. I was worried about the expense, the time, the commitment of making her dinner every night… but now I’m never looking back. I’m going to buy more of your products, because now I believe what Barbara had told me – it’s all in the food. I’m telling everyone I know about how awesome Dr. Harvey’s food is – my Lucy is living proof, and they should feed their pets Dr. Harvey’s. I hope you never stop making your product, because this is now a staple in Lucy’s life, as well as future pets I may have.

And by the way, thank you for making it really simple to make the food. I have a lot going on in my life and it’s not a hassle at all. It’s ridiculously simple, and usually I just save a little meat from the dinner I’m making and put it in her food. I can’t thank you enough – but please, don’t stop making this food!

Your new faithful customer and her grateful dog,
Megan and Lucy"

Thanks Megan!

We thank Megan for sharing her story and hope that it will help other guardians who want to do the best for their companion dog.

Much of the time the emails that we receive are from guardians that are having problems with their dogs.
Or they are from guardians who want to share their success stories with us. We love to receive these and are always happy to help and hear about success with our products.

One Great Customer

But every once in a while we get an email that is just joyful and the guardian is thrilled to share their story and loves the banter as they find out that we are indeed real people! The following is the actual email from one of those great joyful customers and the back and forth emails that we exchanged. Just for the fun of loving our animals and sharing the joy of that love.

Dr. Harvey’s You Rock

Dear Everyone at Dr. Harvey’s~

Downtown Lucy Brown and Louie the Face, otherwise known as Lucy and Louie, are very happy doggies thanks to you! I’ve been searching far and wide for a dog food that was good for my dogs and good enough for them to eat, only to be disappointed every time. I was exhausted and disheartened by the time I found you, but found you I did, and now I’m the happiest doggie momma on the planet!

Thank You, Thank You!

Both dogs ate every bite the first time and have since licked their bowls clean. I was so overwhelmed with relief and gratitude that I had to email you and tell you thank you thank you thank you!!!!

Now I have them on Health and Shine and Ortho-Flex. Louie’s old and on meds for a bad back, but the day after I gave these supplements to him he was running up the stairs, rolling around and wanting to play. Louie doesn’t do this. Ever. Now we have our boy back thanks to your amazing products. And Lucy’s hot spot has completely cleared up and she doesn’t drag her fanny on the rugs anymore!

You Totally Rock…

Long email, I know, but I am so impressed with your business and your philosophy that I had to write! You totally rock…

One Thrilled Customer, Gwynn Beatty

Our Response

Dear Gwynne,

What a fantastic email! Although we get many emails from guardians who are happy to have found our products, yours is indeed quite unique.

You rock! Lucy and Louie rock too. Thank you so much for taking the time to let us know.

I would love to post your email on our website if you are okay with that.

Do you possibly have a digital photo of your babies that you could email to me? I would then post it on our website for other guardians to see and maybe they would find the solution that you did.

Thanks again for making my day. I will show this to Dr. Harvey tomorrow. Even after all these years he still loves to know that he has made the animals happy!

Let me know and thanks again.

Wendy Shankin-Cohen
President
Dr. Harvey’s

Gywnn Writes Back (she is so funny!)

Hi Wendy~

It was so nice to hear from you! I’m still giggling over your email regarding mine. I just had to let you know how much easier our lives our with these products. So you made my day as well by responding and asking for a photo of my 2 fabulous kids. I read the email aloud to them, and they promptly went to lie down from the excitement. They never underestimate a special occasion!

(love that she read it to the dogs- my comment not hers)

I’ve attached a photo of the 2 happy doggies. I love reading about customer reviews and learning about others’ pets, so this is fabulous that maybe Lucy’s and Louie’s issues can help some other doggies out there.

Thanks so much, Wendy! I love rocking with you =-)
Gwynne

I Thank Her

Gwynne,

You’re the best. And Lucy and Louie are pretty terrific too! Please thank them for allowing us to use their photo!

I will send you the link as soon as your email is live and you will be able to see your stars in living color!

I’ll rock with you and your pups anytime!

Thanks again.

Wendy

and the Team at Dr. Harvey’s

Gwynn Rocks! Her Response:

You’re my kind of chick, Wendy! Looking forward to the link and seeing my kids live and in living color!!

And Here Is the Link!

Click here to see Lucy and Louie and to read other amazing emails that we are so happy to receive: